Privacy at CreditRoad
Privacy Notice
Last updated: November 9, 2026
This page explains what CreditRoad.ca collects through the website, why we need it, and what choices you have.
Information we collect
The inquiry form collects basic contact details and information about how you would like us to reply. The credit application also collects your date of birth, address, housing, employment and income information, the vehicle you are looking for, details of any trade-in and, if you choose to add one, a co-applicant’s details. Only add a co-applicant who has agreed to apply with you. The website does not ask for your SIN, banking details or identity documents.
Why we collect it
We use inquiry information to reply and understand what you need help with. We use credit application information to review your vehicle financing request, contact you about next steps and keep necessary business records. Submitting either form does not authorize a credit bureau inquiry.
Who receives it
Netlify hosts the website and processes the forms so your information can reach CreditRoad. Sean, a Finance Manager at Trevors Kia in Miramichi, NB, receives and reviews submissions. Trevors Kia uses your application to arrange your vehicle financing. The website form does not send your application to a lender or credit bureau. If information needs to be shared or a credit check may be appropriate, Sean will explain the next step and obtain any additional consent required first.
Retention and safeguards
Information is kept only as long as reasonably necessary to respond, maintain appropriate business records, and meet applicable legal requirements. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You can ask what personal information CreditRoad has about you, request a correction, stop follow-up emails, calls or texts at any time, or ask us to delete information where applicable. We may need to keep some records for legitimate business or legal reasons.
Cookies and measurement
The current website does not use advertising cookies. Basic interaction events may be prepared for site measurement without including the personal details entered into the form. This notice will be updated before any materially different analytics or advertising technology is introduced.
Identity verification
If your application moves forward, identity verification may be completed separately through Dealertrack Complete IDV. Do not upload or email your driver's licence through this website.
Privacy contact
Send privacy questions or requests to privacy@creditroad.ca. Please do not email a SIN, banking details or identity documents.